Privacy Policy

Your privacy matters. This policy explains what data we collect, how we use it, and the choices you have.

Last updated: July 2026

Klipnow ("we", "us", or "our") operates a streaming platform dedicated to curated cinema, weekly film releases, and social viewing experiences. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Service"). By creating an account or using Klipnow, you agree to the practices described in this policy.

1. Information We Collect

Account Information

When you create a Klipnow account, we collect your name, email address, and a username you choose. Your email is used for authentication, account recovery, and service communications.

Profile Information

You may optionally add a profile picture, bio, and display preferences. This information is visible to other users when you participate in social features like posts, comments, and watch parties.

Usage Data

We collect information about how you use Klipnow, including movies watched, watch history, playlists created, ratings and reviews, social interactions, and device information (device type, operating system, app version).

Payment Information

Payment processing is handled by our third-party payment processor, Stripe. We do not store your full credit card number or payment credentials. We retain records of your transactions (subscription tier, purchase history, billing dates) for account management purposes.

2. How We Use Your Information

Service Delivery

To provide, operate, and maintain the Klipnow streaming platform, including personalized movie recommendations, watch history, and curated weekly releases.

Account Management

To create and manage your account, process subscription payments, manage VOD and PVOD purchases, and handle account upgrades or cancellations.

Social Features

To enable social features including following other users, sharing posts, creating and sharing playlists, sending movie recommendations, and participating in watch parties.

Communication

To send you notifications about new Friday releases, expiring films, watch party invitations, social activity, and important account or service updates.

Improvement & Analytics

To analyze usage patterns, improve our content recommendations, enhance platform features, and develop new functionality based on user behavior and feedback.

Security & Legal

To protect against fraud, enforce our Terms of Service, comply with legal obligations, and respond to lawful requests from authorities.

3. How We Share Your Information

With Other Users

Your username, profile picture, posts, comments, reviews, playlists (if public), and watch party activity are visible to other Klipnow users based on your privacy settings.

Service Providers

We share data with trusted third-party providers who help us operate Klipnow: Stripe (payment processing), cloud hosting providers, email delivery services, and push notification services. These providers are contractually obligated to protect your data.

Legal Compliance

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Klipnow, our users, or others.

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you via email or in-app notice before such a transfer occurs.

4. Subscriptions & In-App Purchases

Subscription Tiers

Klipnow offers Free, Standard, Premium, and VIP subscription tiers. Subscription payments are processed through the Apple App Store, Google Play Store, or our web payment system (Stripe), depending on your platform.

VOD & PVOD Purchases

You may purchase individual films through Video On Demand (VOD) or Premium Video On Demand (PVOD) for new releases. These transactions are processed securely and recorded in your account history.

Rewards & Points

You may earn points through activities like watching films and referrals. Points can be redeemed for discounts on subscriptions or VOD purchases. Points have no cash value.

5. Cookies & Tracking Technologies

Authentication Cookies

We use cookies to maintain your login session and remember your preferences. Without these, you would need to sign in on every page.

Analytics

We use analytics tools to understand how users interact with the app, which helps us improve content recommendations and identify bugs.

Your Choices

You can manage cookie preferences through your device or browser settings. Disabling certain cookies may affect functionality such as staying logged in.

6. Data Retention & Your Rights

Data Retention

We retain your account information for as long as your account is active. Usage data is retained to provide personalized recommendations and may be kept in aggregated, anonymized form after account deletion.

Access & Portability

You can request a copy of the personal data we hold about you. We will provide it in a structured, machine-readable format.

Correction & Deletion

You can update your profile information at any time through your account settings. You may request deletion of your account and associated data by contacting us. Certain data may be retained for legal or accounting purposes.

Opt-Out

You can opt out of marketing emails and push notifications through your app settings. You will still receive essential account and service communications.

7. Children's Privacy

Age Requirement

Klipnow is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Data Security

Safeguards

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you via email or an in-app notice. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us.